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$250 annual platinum resort credit

Discussion in 'Identity - Cosmopolitan of Las Vegas' started by Dolby0102, May 20, 2018.

  1. Dolby0102

    Dolby0102 Member

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    We are booked on a marketing offer for 4 free nights plus $100 identity free play. We tried to have our host apply the annual $250 platinum resort credit and he said you can’t use 2 offers at the same time.

    I thought you could stack the one time annual $250 platinum resort credit with a marketing offer that has free play with it. Am I wrong or is the host wrong?
     
    bayoubengal likes this.
  2. bayoubengal

    bayoubengal World's Worst VP Player
    VIP Pledge Member Founding Fanatic

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    Player's Clubs:
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    Downtown Grand - Silver
    That doesn’t sound right. I’m not platinum, just Gold, so I’m not speaking from expierence . But your tier benefits are separate from any offers you receive. I’d call or email identity and see what the agent has to say.
     
    Texas Steph likes this.
  3. Chuck

    Chuck Platinum
    VIP Pledge Member Founding Fanatic

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    Yeah that really doesn't sound right. A tier benefit is separate from an offer.
     
    jenblase and bayoubengal like this.
  4. whohoo2

    whohoo2 Gold
    VIP Pledge Member

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    Player's Clubs:
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    Cosmo Identity - Gold
    Station - Platinum
    I was told at last visit to go to the Identity desk to have the resort credit applied to the room. Not sure if it’s changed since then (December).
     
    bayoubengal likes this.
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