A Tale of Two Offers...

Ick is right!
Your offer says "comp nights" even tho the calendar wants to charge you... maybe comp nights can only be booked through a host now? It doesn't make any sense, not to mention it's a total contradiction, but hopefully the comp offers keep coming irregardless of the calendar.

I'm looking at a Cosmo stay in April, but by then I might be told to go pound sand, lol

 

Think it’s a glitch. Had that happen before


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I’ve had delays between getting an offer and having it show on the online calendar.

I did get a new offer for January but any dates I check show a rate of $140 and I have 4B as my identity rate code.

I usually have a January trip. Nothing planned yet and airfare is just stupid right now. But maybe.

 

I believe there is a glitch in the booking engine for dates on/after Jan 1. As @chico7800 says, this has happened before, usually during a year-end crossover.

But they usually have fixed it much faster. I think this one has lasted at least two or three weeks so far.

From the pricing it almost looks like you are getting quoted casino rate for the lowest room type, whereas in prior glitches, I think the calendar would display the full market rate. And I think at the beginning of this glitch, all dates next year were just blacked out.

It would be interesting to call and find out what the scoop is.

 

I'm sure they'll fix it eventually, they just need to find the ex-Cosmo employee who knows how to do it.

 

The MGM IT guys definitely have no idea how to fix anything

 

Just checked my offer and it’s half what the last one was that just expired . Haven’t played cosmo all year which may or may not have had an impact.


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I have the same glitch when trying to book into the new year. My offer is good until March, but as soon as it rolls into the new year, no comps come up.

 

If you've never contacted the Identity dept via phone, I think they are by far the quickest, easiest phone reps to talk to and they're fairly knowledgeable IMO. I've yet to create my account online, and I book entirely thru their phone number. So if you're needing to book but the website is glitchy, I'd say give them a call.

 

Apparently you don't want SEG9. Lol