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Are The Marketing Offers Always This Dumb

Discussion in 'M life - MGM' started by Goldenknight, Feb 18, 2025.

  1. Goldenknight

    Goldenknight Palladium

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    Don't get me wrong, they're offering great things in this email I received today.... But there's literally not a single day where it's available to be used if you click on book now. I looked all the way to November and not a single day that isn't blacked out. What exactly is the point?

    Screenshot_20250218-142707.png Screenshot_20250218-142919.png
     
    #1 Goldenknight, Feb 18, 2025
  2. Goldenknight

    Goldenknight Palladium

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    Not that anyone cared, but problem solved.

    Apparently over the years I acquired more than one MGM awards account. The email offers I was getting were to a newer account, probably reflective of my Cosmo play over the years, but when I'd log in to the mlife website it was taking to my old account which has had no activity in over a decade so no comp rooms would appear there.

    I called to book the room directly, and during that call he looked it up and found the second account. They claim they are successfully merged now, so it shouldn't be an issue in the future. I was getting so annoyed I couldn't book anything online lol
     
    #2 Goldenknight, May 8, 2025
    Virtual2100, tringlomane, twoarmedbandit and 1 other person like this.
  3. Chuck

    Chuck Palladium
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    Sounds like maybe you wound up with a duplicate account as a result of the merge.

    Some mismatch between your MGM info and your Cosmo info and they said "that's not a close enough match, so we're going to make a new account."

    If that's what happened, I'm surprised it didn't happen a lot. I think yours might be the only case I've seen.
     
    #3 Chuck, May 16, 2025
  4. tringlomane

    tringlomane Theoretical Video Poker Addict
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    I guess we'll let you join...
    Glad it got solved, but I sometimes had this happen with CET years ago, and there was no duplicate account. I was just on the edge of any offer availability. Doh.
     
    #4 tringlomane, May 18, 2025
  5. Hoofy7

    Hoofy7 Chairman
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    I’ve had the Cosmo website do the same thing, but my host just said call him to book and any days I asked for were available. I’m planning a trip now and think I’m splitting it between 2/3 properties so I can utilize all this free play I’m getting and it’s a longer trip than my usual long weekend.


    Sent from my iPhone using Tapatalk
     
    #5 Hoofy7, Feb 22, 2026
    tringlomane and JohnnyR like this.
  6. JohnnyR

    JohnnyR Bronze

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    Always a great plan. Sometimes a little busy, but when you're having fun doing it? Perfect.
     
    #6 JohnnyR, Feb 28, 2026
    Hoofy7 likes this.
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