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Booking Enhancements - Identity Online

Discussion in 'Identity - Cosmopolitan of Las Vegas' started by Cosmo_Slot_Vice_President, Dec 5, 2019.

  1. Big Slotter/kdk

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    Player's Clubs:
    CET Diamond
    Gila River Casinos Gold
    Cosmo Gold
    Good to know. I haven’t quite played around with it enough to figure that out.
     
  2. Chuck

    Chuck Platinum
    Founding Fanatic

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    Normally I would stay there 4 nights, starting on Tuesday and leaving Saturday morning. So that includes a Friday night, which is always expensive.

    When I looked at the prices back at the end of July, I looked at the retail price for the Terrace Suite and knew I wouldn't be able to get it comped.
    upload_2019-12-12_8-31-47.png

    But the low price on Tuesday caught my eye and when I looked at the calendar, I saw that Monday and Tuesday were both cheap.

    upload_2019-12-12_8-31-3.png

    So I looked at the Terrace Suite retail prices and both Monday and Tuesday were abnormally low:
    upload_2019-12-12_8-33-55.png

    So I decided to shift my stay by a day and then I had to wait until I got an offer that covered my dates. I got the offer in mid-September and was able to book the Terrace Suite using it, because the low Monday and Tuesday prices hadn't changed.
     
  3. sparkydog

    sparkydog Palladium
    Founding Fanatic

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    Is the identity site under maintenance or is anyone else unable to login?
     
  4. Goldenknight

    Goldenknight Palladium

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    I can log in without issue right now. Could have been down earlier though
     
  5. sparkydog

    sparkydog Palladium
    Founding Fanatic

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    Thanks. Mine says "it's not me it's you" call if you need assistance. It's said that since this morning
     
    Ally Vegas likes this.
  6. tynerj

    tynerj Member

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    Got the dreaded $9,999 a night room error when trying to book lol
     
    #26 tynerj, Dec 23, 2019
    Last edited: Dec 26, 2019
  7. aeger

    aeger Bronze

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    I think the website is not working properly, I have a total of 3 nights complimentary room offers but when I try to book them on the website it wants to charge me full price.
     
  8. Ally Vegas

    Ally Vegas Bronze
    Founding Fanatic

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    Player's Clubs:
    Mlife, Grazie, Identity
    I echo the ability to book transportation and upgrade prices! I LOVE my host and I'd love not to waste her time for a query, when we could just hang out.

    A Set-Cosmo-Apart-Idea, could be an Online Request made during the comp booking that would be looked at within 4 hours. This feature would benefit last minute travellers and people whose theo gets them perks that thier tier does not. IE Big table game players and slot players that just miss Platinum in a single trip can request VIP check-in or airport transportation. This instead could also be branded as Concierge Service so every guest can utilize it for paid requests and VIP requests are sent to an on duty host.

    Kevin, you and the Cosmo are always ahead even impressive from thousands of miles away! Thank you:)
     
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