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Coin in with Grazie and Calculating comp value

Discussion in 'Club Grazie - Venetian/Palazzo' started by DaArsonist, Jun 26, 2019.

  1. DaArsonist

    DaArsonist Bronze

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    Hello,

    Just wanted to see if anyone knew how to get the coin in numbers for when playing at Venetian/palazzo. Also how to calculate theoretical loss and figuring out comp value. I recently stayed at Palazzo for a 4 night stay on fully comped trip and just wanted to see if play expectations were met. I do not play for Comps but if I'm going to play anyways might as well enjoy them right. This last trip was 4 nights, I was already at their gold level but started with 0 status points. After the trip I ended up with 91,868; I did have 2 separate hosts come and check on me while out on the slot floor and one sent me an email when I got home and said she would be my host while on property. I'm just trying to figure out if my play met the offer expectations, I got the 4 nights comped, no resort fees, 325 in slot play and 75 in dining credits.

    Thanks to anyone who can help out.
     
    aprilroncincy likes this.
  2. Chuck

    Chuck Platinum
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    You can't get coin-in from Status Points or calculate it from Slot Reward Points. Both are awarded on theo, not coin-in.

    You can calculate theo from machines by looking at Slot Rewards Points, if you had zero to start with and didn't convert any to freeplay while you were there.

    You don't get any points of any kind for table play, so you can only estimate theo based on the game, how much they rated you per hand, and how long you played.

    If you can log in and get and post your Slot Rewards Points and Grazie Gift Points numbers, we can try to do the math, at least for machine play. if you do both slots and VP, try to give a % breakdown of how much of each. Also, my recollection was that, if you have any Status points, it used to break them out by Hotel vs. Casino - that would help also.

    If you went from zero to 91,000+ Status Points and didn't have a lot of hotel spend, and weren't in a suite, it's pretty safe to say you covered the comp easily. If your final hotel bill was a thousand bucks (and you had to pay it) and/or if you were in a suite, that changes things.

    upload_2019-6-26_15-2-42.png
     
    #2 Chuck, Jun 26, 2019
    Last edited: Jun 26, 2019
  3. VegasChic

    VegasChic Buffalo Huntress
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    If you are at Gold level you are getting 15 points for every $1 of Theo earned. For a trip getting 91k in points you did 6100 in Theo.

    The tricky part comes in knowing what % of Theo they use towards comps, and the rate they are attaching to the 4 nights etc. I’d say you more than covered for that trip.

    I will average as low as 4500 in a trip up to about 6000- not more than that though- and my offers are a little higher....usually comp nights, $500 FP and $200 food- and I usually get all back end charges cleared. Is the 91k points an average trip for you or is it higher than normal? Just make sure to charge everything back to the room and ask at the end for host to review, only then will you know if you hit your limit!:eek:
     
  4. VegasChic

    VegasChic Buffalo Huntress
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    Ohh, yes....I’m assuming all slots on my calculation. Apparently EVERYONE does all slots, all the time...like me.:D
     
    aprilroncincy, Mr2BOBCATS and Chuck like this.
  5. Chuck

    Chuck Platinum
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    The thing about the Grazie brochure that throws me now that I don't stay there is that it says you only get 1 Status Point per $1 of theo. I could swear you get the same number of Status Points as Slot Points. Because it used to be that once you got over the hump and made Gold, it was really pretty easy to keep it. But that may be because the Status Points you get from spend jumps from 5 to 20 when you reach Gold, and I would always end up with at least a few hundred dollars in spend. That why I want to see all three of OPs numbers, it might help me get straight.

    I should go in there in a couple of weeks and do $100 coin-in and buy a Coke to take advantage of the fact that my numbers are currently all zeroed out.

    upload_2019-6-26_15-20-9.png
    upload_2019-6-26_15-20-38.png
     
    aprilroncincy and Mr2BOBCATS like this.
  6. VegasChic

    VegasChic Buffalo Huntress
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    Problem is, I’m still not sure the system is working right. On my last trip, A couple times after I was already playing my card would end up saying “go to Grazie desk” then I’d re insert until it went away. It happened again when I was loading my freeplay onto a slot, after I had already used a portion in another game. Finally dragged my lazy butt to Grazie and ultimately the girl asked if I was using more than one physical card. I said I had like 4 floating around my purse. She said that was a big no no. I’m not convinced all my play tracked. I was chatting with some other gal who saw the same messages popping up on her card but pretty sure she didn’t have more than one.

    On the display reader at the machine there were times of day when the account icon would disappear that normally showed the points- no countdown, but total points. Mostly during daytime. It just felt like the whole system was still acting quirky.

    Love to hear back if you do try and figure it out @Chuck - I just don’t get the vibe that things are showing properly.
     
    sparkydog and Chuck like this.
  7. Wickedwinner

    Wickedwinner Silver
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    What the Grazie person said makes no sense VC because you can play more than one machine at a time and have cards in both. But I agree there is something wrong with their system. In May, I had trouble getting it to recognize my card a lot. It was very frustrating.
     
  8. SamIAm

    SamIAm Silver
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    Last time I had to get a new Grazie card, the person at the desk kept the old one that wasn't working and said that any other cards I had wouldn't be any good because once a new card is issued, the old ones become obsolete or are "deactivated". I had her issue me two at that point and tried to not use the old cards, just in case she actually did know what she was talking about, as it's hit or miss getting accurate info at the Grazie desk these days.
     
  9. VegasChic

    VegasChic Buffalo Huntress
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    The cards I had were all previously issued, and were probably being interchanged depending on which one I grabbed. I raise an eyebrow as my previous trip on put on 85k points, this last trip I played for seemingly longer and at same bets....only did 65k.....thats a big chunk of difference. Couldn’t really see total points anymore without that icon often not available, so couldn’t gauge how my points were accruing, and wouldn’t notice the “see Grazie desk” until mid play in a session then would just try reinserting card. If message went away, I wasn’t concerned at the time but certainly questioning it now. I’m close enough to Platinum I will cover it next trip and host covered all charges, so no damage done, but I will certainly not risk using old multiple cards next trip.

    For anyone heading out, I’d suggest getting new cards printed and trying to keep playing on same physical card....better safe than sorry!
     
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  10. VegasChic

    VegasChic Buffalo Huntress
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    Btw @Chuck, here’s a screenshot of mine after the two trips. In your screenshots, the asterisk allotting the 1 point for status/Grazie from Theo is on the column showing the with the multiplier. I think it’s more accurate to say it’s a 1:1 ratio after multiplier applied. The difference in my Grazie gift points from status comes from my spend-which for me was just the tips that aren’t covered on comps. Otherwise, if I’ve done 150,000 in actual THEO in 2 trips, well, then I’m getting REALLY ripped off in just a Bella suite!

    [​IMG]
     
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  11. Chuck

    Chuck Platinum
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    Thanks. I agree, the diff between Status Points and Gift Points should be your spend. And I think you probably don't get points on tips, so you had around $100 in spend. Sometimes those two number don't quite match up - if you got some back-end comps and never really paid anything except tips, some of your Status Points might not have gotten backed out for some reason.

    So you should be able to figure out theo from the Gift Points, if your play was all slots.

    If you were already Platinum for both trips, then it's 148,707 divided by 20, if there were no Gift Points multiplier promos going on.

    If you were Gold, the divisor would be 15.

    If you had started out from scratch at the base level (and had no spend),
    • The first 20,000 Gift points would represent $2,000 in theo
    • The next 155,000 Gift Points, every 15 points would represent $1 in theo.
     
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  12. TwoArmedBandito

    TwoArmedBandito Platinum
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    Good to know. Any anomalies and i will just get new cards.
     
  13. Texaschameleon

    VIP Pledge Member

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    Hopefully someone can help me to understand also. On my first two trips thus year my points were not showing and after getting the marketing VP involved I was told that it had all been corrected.

    I am platinum and have had no spend to speak of other than a few drinks and a 40.00 happy hour meal that was comped by my host.Another trip was just a 30.00 brunch at Morels which was comped back end.

    When I looked up my account on the website it shows 183,047 Grazie Gift points but my status points are only 138,941. Can that be correct or am I still missing status points?
     
  14. Chuck

    Chuck Platinum
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    I just looked at the brochure and it says Grazie Gift Points expire and get reset after the gift event. Status Points are on calendar year.

    So if you had a trip after Thanksgiving, the Gift Points you earned then would still be in your Gift Points total, but the Status Points would have expired and gotten zeroed out on Dec 31.

    I didn't look closely enough before.

    it could also be a spend/back-end imbalance, but the difference in the expiration dates is more likely.

    But if you didn't have a late-year trip, then I don't know.
     
  15. Texaschameleon

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    I did have a late year trip but was only there the 31st- January 3rd. I had a non gambling friend with me so didn t gamble much until I was alone the last two days.

    Thanks for the info. Looks like I will have to be visiting the Grazie desk again next week.
     
  16. 808luvnLV

    808luvnLV Bronze

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    thanks, that makes sense. i recall my first trip in February showed 0 Status Points and 92k Gift Points. I thought it was strange but as you say above, i did have a trip in December so that's probably the reason. thanks again
     
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