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Cosmo Identity Play Online?

Discussion in 'Identity - Cosmopolitan of Las Vegas' started by BrianChristopher, Aug 16, 2016.

  1. BrianChristopher

    Founding Fanatic

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    Player's Clubs:
    Platinum at Cosmopolitan, Diamond at TR, Platinum at MLife
    Hey guys,

    I can sign in to Identity Play online for Cosmo, but all I see are my total points. Am I supposed to be able to see deals or anything else?
     
  2. JosieCat

    JosieCat Silver
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    M Life Platinum
    Identify Platinum
    No. Unfortunately not. It needs work.
     
  3. Wanker751

    Wanker751 Chairman
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    Yeah that part of the website sucks but.... if you email identity and ask for information you will get it and a response usually within 24 hrs...

    Sent from my SM-N920V using Tapatalk
     
  4. Evoni

    Evoni Palladium
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    Player's Clubs:
    Identity- Platinum-Grazie-Platinum M-Life- Platinum Total Rewards-Diamond
    Identity online is even more sad then M-Life online. You can call the identity desk if you prefer that over email or contact your host, but I have found they are pretty good about emailing out offers and also following up with the offers via snail mail. Two weeks after most trips I have additional offers being sent to me.
     
  5. Chuck

    Chuck Platinum
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    Just to be clear about the number that shows up when you log in to Identity (and I'm 99% sure about this, but feel free to correct me if you know I'm wrong):

    It displays the combined balance of your points that are earned from play and from spend.

    It is not the amount you can convert to freeplay (although that amount is included), and it is not your tier credits towards tier advancement.

    It does represent the amount you could apply against your bill, if you wanted to use all of it that way.

    For the OP, Kevin Sweet has mentioned that they are working on getting the online capability improved, and I'm confident he knows what players want to see and be able to do.
     
    bayoubengal likes this.
  6. VegasMonkey

    VegasMonkey the pleepleus
    Staff Member

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    Player's Clubs:
    Mlife - Platinum
    Cosmo - Platinum
    CET - Diamond
    Yes, it is the combined number.
     
    bayoubengal likes this.
  7. sparkydog

    sparkydog Palladium
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    Any word on when the identity online is getting improved? I tried to get my loss statement for my taxes and Cosmo is the only one that doesn't have it on their website. I was told end of February is when I will get it from them which is brutal seeing it takes up to two years for Canadians to get their returns as it is. I was really hoping to get mine done early in hopes of beating the masses and getting my refund faster.
     
  8. bayoubengal

    bayoubengal World's Worst VP Player
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    I think Kevin Sweet posted that they'd be online around the 15th. You can email Identity and request one be mailed to you.


    Sent from my iPhone using Tapatalk
     
  9. sparkydog

    sparkydog Palladium
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    Thanks for the info I will do that.
     
  10. VegasMonkey

    VegasMonkey the pleepleus
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    Hoofy7, Chuck, Indianasoxfan and 2 others like this.
  11. Homelessnyc

    Homelessnyc Silver
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  12. VegasMonkey

    VegasMonkey the pleepleus
    Staff Member

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    Player's Clubs:
    Mlife - Platinum
    Cosmo - Platinum
    CET - Diamond
    I pulled mine and it came out instantly.
     
  13. JuanitoVegas

    JuanitoVegas Bronze

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    Player's Clubs:
    Identity: Platinum
    I've got mine as well.
     
  14. Homelessnyc

    Homelessnyc Silver
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    Gotta leave off the leading zero of the card number
     
  15. momnkid

    momnkid Palladium
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    CET CAN SUCK IT
    Cosmo PLATINUM
    Got mine. No wonder Cosmo likes me more this year lol. Went from $15K coin-in 2015 to $56K coin-in 2016. I showed them love and now they are showing me love. Nice. I really appreciate seeing more information, would love other casinos (CET) to follow suit. I am sure I would vomit if I saw my coin-in vs. coin-out comparison.
     
    Tessa QC and Hoofy7 like this.
  16. TIMSPEED

    TIMSPEED Technically technical
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    This ain’t no damn ho’ house.
    Damn...$60k coin-in off of just one trip! hahahaha
     
  17. dvandentop

    dvandentop Chairman
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    Nice will have to check it out for sure
     
  18. Evoni

    Evoni Palladium
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    Player's Clubs:
    Identity- Platinum-Grazie-Platinum M-Life- Platinum Total Rewards-Diamond
    Hmmm, after seeing my coin-in for 2016 with Cosmopolitan I understand now why my offers are for the Terrace Suite, LOL!
     
    #18 Evoni, Jan 21, 2017
    Last edited: Jan 22, 2017
    jenblase, momnkid, Tessa QC and 3 others like this.
  19. dvandentop

    dvandentop Chairman
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    looks like did about the same coin in between bellagio and aria and cosmo all 3 had same coin in within 2k of each other need to drop one of those and focus on the remaining 2.
     
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