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Does room type matter with offer?

Discussion in 'M life - MGM' started by MMATL, Mar 9, 2021.

  1. MMATL

    MMATL Bronze

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    So I recently unlocked low level MLife luxury suites as a compable room type for my corporate offers (1 Bedroom Aria Skysuite, Vdara 1 Bedroom Loft, MGM 2 Bedroom Marquee, Delano Penthouse Superior, etc.). But now I'm wondering if anyone knows if my room-type selection has any effect on future offers.

    For example, if I give a fixed amount of play, will my future offers be any different if I book a $500 room on my offer vs. a $100 room, or are my corporate room options based purely on historical play and won't change if I select a cheap room vs. an expensive one (i.e. just historical play based rather than a depletable comp bucket)? I know if my host books something above an offer it could affect my comp bucket balance, but I'm not sure about the computer generated frontend cooperate offers.

    The last thing I want to do is to book an expensive room just because I can, if it means my future freeplay/resort credit offers will be cut in half even with the same amount of play.

    Anyone had previous insider discussions about this topic, or personally experienced a dramatic drop in freeplay after staying in a premium room with their normal level of play when you usually do a lower level room?
     
  2. Chuck

    Chuck Palladium
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    I'm sure the casino keeps a running tab of your lifetime comps vs theo, but I don't believe underused comps affect your offers, because they are generated by an algo that mostly just looks at your play level.

    So for example, your offer covers a mid-range suite but you choose to take a base room. On the trip, you play at the level that warranted the suite. I think the following statements would apply:
    • You would have more room to get back-end comps at the end of your trip.
    • But if you didn't take any back-end comps, your offers would not go up in the next cycle by the amount you "left on the table." They'd still be based on your play level for the trip.
    HOWEVER,

    I DO think I have seen this happen.

    A couple of trips ago, CET's system let me book a Jubilee Premium Suite comped for 5 nights. It was a fairly slow period, and so I think I just barely eked into it. But that room type is normally priced about 30% higher than what I would normally be able to get into.

    On that trip, I actually played about 10% above my normal level. But my offers went down. Cut in half, no, nowhere near that. But shaved in terms of FP, RC and a little bit of room type availablility. I think it's because I didn't play up enough to cover the room in their eyes and so they're trying to claw some of back. I can't be 100% sure about that, it could be due to some seasonal/marketing adjustment. But that trip was right before covid hit, so I was pretty surprised to see my offers actually get dented DURING the worst period of covid.

    So I think for the average Joe, underutilizing an offer doesn't boost future offers. But underplaying an offer that you yourself recognize as being out of your normal league may hurt future offers.

    If you want to think of it simply as having a positive or negative lifetime "comp balance," then having a negative balance at a given point I think can hurt your offers, but having a positive balance won't improve them.

    I also think that larger, hosted players may be able to "bank" unused or underutilized comps at the discretion of a host. So if you earn a ton of back end on a trip and leave a lot on the table, the host can take that into consideration when covering charges on a subsequent trip.

    I may actually be testing this again on my next trip in a couple months. I have a Skyview suite reserved at MB, which is way above my normal play level, but the reason I was able to get it is because it was only retailing for $140/night when I booked it (due to covid obviously) and that's well within my compable range at MLife. Even now, it's only retailing for $179/night which is also in my range, so it's not exactly the same situation as the Jubilee Suite. I plan on just playing at my normal level. We'll see what happens.
     
    #2 Chuck, Mar 9, 2021
    Last edited: Mar 9, 2021
  3. JeJas

    JeJas Platinum
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    I agree with @Chuck in general.
    If you use a host and/or routinely get back end comps. It does make big difference.
    If you just use the front end marketing offers, like myself, it doesn't matter much. Take the best you can or the best you like
     
    Chuck and Grid! like this.
  4. Grid!

    Grid! Platinum

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    I agree with this as well. If you use a host, and ask for more, they can point out that your fancy room ate too much out of the discretionary pool they can dip into.

    But, the corporate offers they send out is always weighted, and more often in your favor. Bellagio is a nicer property than Luxor. And The B's rooms are valued higher than the L's. So, your offers would be 4 nights comped at B, with 100 in Free Play and $50 in resort credit. But L would show you at 4 nights, and $200 in Free play and $100 in resort. Or whatever the weight is, point being they give you more to stay at the lower valued property.

    It can be a bit of a flaw for them, and I think the current situation makes that flaw even bigger. They might very well let you book the bigger room with the same offer, but during weekend conventions or other surge pricing times. They would just show you certain dates as unavailable, or even sold out, to keep you from cashing in on the best room.

    These days, especially if you push the corporate booking out far enough. They don't have many surge priced nights tagged. Allowing you to book the best rooms, even if you histrionically shouldn't qualify for it.

    Its a buyer market! So get in while the gettings are good! Don't worry about you next offer, just play to the same levels that got you these offers.

    I would never not book a free suite now, for fear of not getting a free suite later. Bird in the hand and all...
     
  5. Tesla

    Tesla Doubling 11 vs. 6

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    I agree, just get the nice room and enjoy! YOLO and all that.

    Tangential tidbit of info: my Mlife corporate offers are "comp" on the basic rooms, but when I make reservations on the Mlife site I can select suites (at some but not all properties, interestingly) and have the comp applied as a discount on the room rate. That's another way to "reach" for a nicer room, especially with rates lower than normal right now.
     
  6. CherriesJubilee

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    I've wondered very much about this topic too. My current corporate offer lets me book ridiculous room types over weekends...

    Comp - Delano Penthouse Panoramic Suite
    Comp - Delano Penthouse Cityview Suite
    Comp - Mirage One Bedroom Penthouse Suite

    Last month they offered me some of the nicer rooms at MGM Grand and penthouse rooms at Mandalay Bay.

    But I've never booked one of these rooms. I usually go with something much more basic. The other question is has anyone been involuntarily bumped out of a more expensive room comp?
     
  7. MMATL

    MMATL Bronze

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    Just out of curiosity, how many nights was your last stay and how long ago.
     
  8. CherriesJubilee

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    My last Vegas stay was either 3 or 4 nights but it wasn't at Mandalay/Delano/Mirage. I did 2 trips in January but skipped February. Those room types are available on my current offer. I must be on the monthly offer plan because my offer expires the last day of each month and the next offer begins on the 1st, rinse and repeat.
     
  9. Chuck

    Chuck Palladium
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    Delano/MB has some sort of pricing problem currently.

    I don't know whether it is leading to overbooking or not, but their underlying room rates at almost all levels are really low, so people are getting offered room types way above what they normally qualify for. I know that's true of a lot of properties, but Delano/MB particularly.

    I've been bumped out of paid suites at MGM properties before. The scarcer the room type, obviously the more chance there is you will get bumped, and I don't think the fact that it's a comp gives anyone priority.

    But, if you're inclined to book a high end suite, I mean the worst that can happen is you'll get moved down a notch, which would be a little disappointing but not a huge deal unless you had something special planned and counted on having the specific room type.

    The main risk is that they're not maintaining good inventory control and leaving those suites out there for booking longer than they should.

    It probably also helps your chances if you're not checking in on a Friday or Saturday.
     
    aprilroncincy likes this.
  10. Grid!

    Grid! Platinum

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    I think the Delano MB resort, as a whole, just has more "better" options than most MGM properties. Been that way for as long as I can remember. I might see 5 different room levels at MGM Grand, but MB would show twice as many. Bellagio I might see 6 room levels compared to the dozen at MB.

    That is to say, when booking my comp offers online.

    That is not to say Bellagio only has 6 room type choices. But as far as room type "levels" for corporate comps, they have a much more limited pool of types than the 4,500 room Mandalay Bay.

    Even though MGM might have the same amount of rooms, it was opened to accommodate the masses. IE a LOT of their rooms are just the basic type. Mandalay Bay opened to "Resortist" and offered a lot more options for rooms classes.

    And I 100% agree that they are pricing their inventory super low right now. But, I think they always have to some extent. It is a great property, but being so far removed from everything else, and after the 2017 massacre, they still have to give you a reason to stay there.

    Sad, but true. Here is how a lot of conversations go, when I stay at MB now:

    Grid, going to Vegas again? Where you staying this time?
    Mandalay Bay! Cant wait!
    Mandalay Bay? Isn't that where all those people got shot to death?
    No, that was across the street...
     
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