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Freeplay When Not Staying

Discussion in 'Identity - Cosmopolitan of Las Vegas' started by IrishDave, Nov 14, 2017.

  1. IrishDave

    IrishDave Palladium
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    I feel kinda dumb for asking this as it seems simple and I feel like I should know, but...

    To use your freeplay at Cosmo when you're not staying, do you need to go though your host or can you just go to the Identity desk and get it loaded on your card? Pretty cool they let you use it even without a room booked.
     
  2. VegasMonkey

    VegasMonkey the pleepleus
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    Just go to Identity and they will load it for you
     
  3. IrishDave

    IrishDave Palladium
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  4. RTG10

    RTG10 Silver
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    Hi Guys,

    Sorry for dredging up this thread, however I've had an offer with some decent freeplay come through. Do I need to book anything in advance or tell them I'm coming? or can I literally just rock up and say I've had an offer can I use the freeplay? Just curious as I've never done this before.
     
  5. WickedWins

    WickedWins Bronze
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    I assume this is an offer of a comped room with freeplay, but you're asking if you could just use the freeplay?
     
    RTG10 likes this.
  6. RTG10

    RTG10 Silver
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    Exactly that kind sir!
     
  7. WickedWins

    WickedWins Bronze
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    Pretty sure you need to book the stay to use the freeplay.
     
  8. IrishDave

    IrishDave Palladium
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    You don't need to book a stay, just go to the Identity desk and ask to have the freeplay added to your card. It will void your room and food offer for the rest of the offer period, but it's easy to do, they're clearly used to it at the desk.
     
    RTG10 likes this.
  9. WickedWins

    WickedWins Bronze
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  10. dicepunk

    dicepunk Bronze

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    I called Cosmo on this last week and @IrishDave and @VegasMonkey are correct. I was told just go to the Identity desk and they load it. No stay required.
     
    RTG10 likes this.
  11. RTG10

    RTG10 Silver
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    Thanks guys. Much appreciated.
     
  12. CherriesJubilee

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    Just be aware of the impact to your average play amount per stay if you opt to redeem the identity play and play less than usual—particularly if you only cash out the free play and don’t play beyond that. When you use your card you do register a trip.
     
    momnkid and IrishDave like this.
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