Getting comps from Casino Marketing Executive vs Representative?

You need to tell us more about your play, at least how many tier points your earned in your last trip and what game you played.

 

I cant speak about Venetian directly. But, at some Caesars properties, I just have a Casino Marketing Executive. A CME just basically books any corporate offers you have.

They are not a host, and they cant review your play at the end of the stay to do anything more for you.

They are just a way to make you feel fancy, by not having to call/go online and book things yourself.

In my experience, they just cant do other things, like add to your free play, move you up a room class or even request a limo, if your offer/club level didn't come with one.

If you feel like you play enough to have a host, you should request one. A lot of people get stuck with a CME, because they don't try to move past them.

 

Different companies have different names for their hosts.
Venetian/Palazzo's CMEs are real hosts, and they are above Representatives.

 

My executive at Palazzo is a female with intials EM. She is absolutely useless but her assistant also going by representative is a guy named Jakim and he is fabulous so we do all contact through him and dodge the executive. He comps way more than EM did and actually puts effort into making my stay enjoyable and prepared for my arrival. That said I have lost that loving feeling for V/P so it isn't my home away from home anymore but he is the only reason I haven't written it off completely

 

We normally request bottled water in our room... we drink a lot of water though! On birthdays / special occasions, they’ve done gift baskets, fruit plates, bottles of wine, or cakes as well. Never hurts to ask... all they can say is no.

 

12K TCs is decent play.
Assuming all on slots, so your total trip Theo is $3K, you can expect total comps $900.
After covering the suite and limo, freeplay, some food, I don't believe there's too much left.

 

It would depend on the room rate.
I would say if you squeeze in another $200 food charges (not really much by Venetian's standard),
the host will likely comp it off. certainly for a weekday trip (when the room rate is much lower).

 

Host backend comp is Theo based, and Theo only, unless you lose a ton. Your tier level really doesn't do much at all.

 

No confusion. My post you quoted started out with "I cant speak about Venetian directly. But, at some Caesars properties, I just have a Casino Marketing Executive. A CME just basically books any corporate offers you have."

Clearly at Venetian a CME has much more sway than the ones I used in the past with Caesars. All mine were uterly useless. And they would get fired or quit often enough, where I'd have a new one assigned to me every few months.

Eventually, I would just book with the CME, and walk into the hosts office when I was there, and ask to be coded to an actual host. Which they did.

 

With most all casinos, your play has a set value for comps. In your case, its the room + $200/$300 in free play. I assume the room is valued less off peak, and your $300 in free play is for the summer months, when Hot Vegas is usually not as packed. And your $200 comes in during Fall or Spring, when Vegas is busier and the rooms are valued higher in the algorithm.

Knowing that your offers will be weighted equally, per your expected daily theoretical losses. If they value the slot tournament at $250 per invited player, that is why you get to play in that, but not also get the free play.

Some people go for the free money VS the chance to get more, by taking no free money and playing in the tournament to hopefully win more than they would have gotten. It doesn't matter which of the 2 you booked, either one would have sucked up all your bounce back comp money.

As for picking fancier food, in hopes of getting that comped on the back end. Normally the host would have an easier time giving you something if you room charged the diner $50 five times. Versus if you room charged the steak house once for $250.

The beauty of the charge portfolio is, that they can get something waived. the 5 diner charges for $50 each are five different things. The steakhouse is just one thing. That is how they normally show in the system, for settlement. As items on screen.

Some people think it is all just one lump sum total at the end. It is to you, but not the house. Your host might be able to get 2 of the $50 diner charges "settled". That is to say, they can stick their neck out just far enough to cover those 2 "things" by having the casino pay for it. If you only had one steakhouse for $250, they couldn't get that one "thing" into settlement. $100 they would cover (two of the $50 lines) is not enough to clear the one $250 line.

And since the house can only take the loss, they cant in turn pay your tips. They can only settle. No matter what, you should always be on the hook for any tips you charged to the room as well. At least in Vegas.

If you ever print your portfolio at the end of a trip, once you had the host agree to pay for something. You'll see it doesn't show $10 off here, and $50 off there. It will just show that one (or more) "thing(s)" being gratis, removed or offset ($50 followed by -$50) to net to zero.

Cosigned!

 

I prefer to eat at Grand Lux than to eat at Sushi Samba (or Delmonico), everyday, comped or not.