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Good News Regarding Identity Point Expiration During Temporary Closure

Discussion in 'Identity - Cosmopolitan of Las Vegas' started by YOleven, Mar 19, 2020.

  1. YOleven

    YOleven Silver

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    I'm guessing that most Identity members received this message from Cosmo as well, but there's good news regarding expiration of Identity points amid Cosmo's indefinite closure...

    Screen Shot 2020-03-19 at 8.11.21 PM.png
     
  2. Goldenknight

    Goldenknight Palladium

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    Just came thorugh for me as well. Mine is good until September but I wouldn't mind a December extension lol
     
    #2 Goldenknight, Mar 19, 2020
    Last edited: Mar 19, 2020
  3. bayoubengal

    bayoubengal World's Worst VP Player
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    My tier expires in mid July. Doh!
     
  4. YOleven

    YOleven Silver

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    My understanding is that this doesn't necessarily affect expiration or extension of your existing tier or tier anniversary date. Rather, any points in your rolling 365-day total that would have expired prior to June 30th won't expire until December 28th. As an example, I earned around 10,000 tier credits in early June 2019 that would have otherwise dropped out of my 365-day rolling total in early June 2020. With this provision in place, instead of those points dropping out of my rolling total in early June 2020, they should be included in my rolling total through December 28th.

    If I'm reading this correctly, and assuming that this went into effect on March 18th, then essentially any points earned between March 18th and June 30th of 2019 will count toward your 365-day rolling total until December 28th of this year.
     
    momnkid and Big Slotter/kdk like this.
  5. bayoubengal

    bayoubengal World's Worst VP Player
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    Interesting. If that’s the case I have points that’ll roll off in early May. So that’ll be nice that they’ll stay with me so I can bump back up when things get back to normal.
     
    Texas Steph likes this.
  6. undathesea

    undathesea Gold

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    I have a ton of points rolling off in early May. Works for me!
     
  7. Wiscolovesvegas

    Wiscolovesvegas Platinum

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    Mine too. July 21st :(.
     
  8. Goldenknight

    Goldenknight Palladium

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    More good news from Cosmo.

    Screenshot_20200417-112435_Gmail.jpg
     
  9. undathesea

    undathesea Gold

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    I just got that too. Plus, my Platinum status with AA has been extended for another year as well.
     
    Wiscolovesvegas likes this.
  10. Wanker751

    Wanker751 Chairman
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    I left like 100 pts short of getting my tier back. I was gonna buy a gift card but now I dont need to.

    Also I expire when I usually take my trip so I am unable to use my Sterling night. This is great news
     
    bayoubengal and Texas Steph like this.
  11. Big Slotter/kdk

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    Really like how they are handling all this for us.
     
  12. bayoubengal

    bayoubengal World's Worst VP Player
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    Glad it is working out like this. Our Gold status would likely lapse for a moment but should be able to earn it back. Need to look at when points will fall off, Platinum might could happen but not sure if it’s “worth it” over gold.
     
    Texas Steph likes this.
  13. CherriesJubilee

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    In the interest of being fair to everyone within a particular tier, shouldn't the tier benefits be doubled for those who haven't used them? I haven't used my yearly $250 platinum resort credit; someone who did would get their balance reset but those who didn't use it would not...? :rolleyes:
     
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  14. Goldenknight

    Goldenknight Palladium

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    I think this is the most fair thing. A few will have gotten to double dip, most won't have. You'll still get to use it once which is all we've really "earned" anyways
     
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  15. aeger

    aeger Bronze

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    Well I was Sterling when I received this email about tier status remaining the same. I just checked my account today as I was looking to book for August and find I have been bumped down to Velvet....hmmm
     
  16. mcc192

    mcc192 Bronze

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    Contact them and make them aware, they done the same to me but fixed it right away.
     
  17. bayoubengal

    bayoubengal World's Worst VP Player
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    I checked mine today. Still the correct tier but my anniversary date to earn points by is still July. I think everyone is supposed to be set to may 1. I will give it a day or two more and check again before emailing them.
     
  18. YOleven

    YOleven Silver

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    According to the email that Cosmo sent out mid-April, "all Tier Benefits will be reloaded to your account on May 1, 2020. That means you can still enjoy all of your benefits, even if you’ve already used them."

    I'm assuming that this includes tier-specific comp nights and companion nights. I checked my Identity account a little while ago, but I haven't seen any additional comp or companion nights post to my account. Granted, it's only May 3rd, and I'm sure they're having to pull some strings to apply these changes to everyone's Identity account, so my guess is that it may take a little while before these reloaded benefits will appear online in our Identity accounts.

    I'm curious if any unused comp / companion tier nights will roll over addition to any reloaded benefits. As an example, I have two companion nights available set to expire in early June. When my Gold tier benefits are reloaded, and I presumably receive two fresh comp nights and two companion nights, I'm curious if my unused companion nights will disappear, or if they'll still remain. And if they do remain, it will be interesting to see if they have a new expiration date.

    Also, since my Gold anniversary date is in early June, I'm curious if the benefit reload in May will essentially nullify the comp / companion nights that would have otherwise refreshed in early June, or if I'll receive yet another set of comp / companion nights on my anniversary date. My guess is that the former will be the case.
     
  19. kwool

    kwool Silver

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    So I dropped down to sterling shortly after they closed (wasn't able to make my spring trip sadly).

    I'm back up to gold. The sterling night disappeared and the gold nights appeared. It seems it works as though you've advanced to that their for the first time--just as it has in the past.
     
  20. Figment76

    Figment76 Gold

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    Mine is all goofed up now i think. Says i need 50k points to stay platinum by next year, but im pretty sure i should be 1/2 way there already. Also, companion nights didn't reload. Hope its just typical cosmo website being wonky.
     
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