Is the Grazie website getting fixed?!?

They go back and forth. It's OK for some and then the "call for details" for others. There's also two different sites to show offers. The ones they send in the emails and then the ones you can ask through "Club Grazie" website. It's so weird...

Their organization with these have been lacking for the last month.

 

I'd say 9/10 offers I get from them show 'call for details'...which frankly I'm too lazy to do. Thankfully I get snail mail offers from them 2 or 3 times a week although I haven't seen one enticing enough to stay there since early last year.

 

I also can see some of my offers on the website all of a sudden, but they still don't list all of the details like amount of free play, etc. I've been clicking on the link in the emails they send, and once I am in there, I can see all my offers with more of the details.

I'm not one to call either. I always email my host, and he either calls right back or just makes the reservation and emails me. Unfortunately he is on vacation for 2 weeks so I need to suck it up and call someone if I want to be sure to get something during G2e.

 

Like Rob said it's been doing that the last 5 months or so, some offers you can see online and some you can't.

 

I hope to be more of an active participant after our Christmas/NYE visit........change is good!

 

LOL! Half the offers still don't get details online so it was easy to miss!

 

Is anyone else having difficulty accessing Grazie offers online? I've tried for several days and the "button" to click to log on isn't there? Do you think it's just a year end clean up issue? Given their past hacking problems, I was wondering what's going on.

 

Thanks. It sure is bad timing as I'm sure many players will be trying to print off win/loss statements for tax purposes. They seem to have had many IT issues lately.

 

Try this https://clubgrazie.venetian.com/

@VegasChic It's really weird, Palazzo's site works just fine, but Venetian's is completely screwed up. I have the mobile issue too, even with the above link

 

Thanks. The link worked. I still can't get to it using either the Palazzo or Venetian websites. I called Grazie Services and they couldn't find the link either. Guess there are still some bugs after the update.

 

I logged in today to check my win loss for 2016 and it worked. I tried to get my win/loss from Cosmo and was told not until mid February...I always thought it was available right away.

 

I was able to use the link IrishDave gave us to get my offers and tax statement for 2016.

 

Not working for me either

 

No mobile for me. Hope this gets fixed soon. It's been months.

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