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MGM's Profit Growth Plan Strikes again!

Discussion in 'M life - MGM' started by Mr. Vice, Sep 9, 2019.

  1. Mr. Vice

    Mr. Vice Silver

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    It is being reported that at least at Park MGM, a 5% Venue Fee is being added to drinks at the bar. :mad: Similar to the Franchise Fee at the Beer Park and Hexx im assuming.

    Reportedly, this is the response from MGM when queried. "This charge you’re seeing is a venue fee,” the casino operator explained. “It is not only applied for table service, but for bar service as well, and is being applied to every check in the venue.”

    I'm not sure why anyone stays at an MGM property anymore.
     
  2. dvandentop

    dvandentop Chairman
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    Yeah sounds like any and all bars rediculous
     
  3. PackerBacker

    PackerBacker Silver

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    I saw a twitter post where Excalibur charged a Late check out fee (30.00) and then a late check out fee tax on top (4.01)…
     
  4. Beebs17

    Beebs17 Silver
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    Are you sure the venue is owned by Park MGM? In the past, venues like Alibi (at Aria, although not the case anymore) weren’t owned by MGM and were concessions. Many of the lounges/clubs all follow this model and MGM doesn’t control the pricing and odd policies. From my understanding, this bar is the same, and essentially it’s a fee to cover the “rent” that they are paying MGM for the space.
     
  5. Mark Kohan

    Mark Kohan Bronze

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    At what bar was that charge applied?
     
  6. Goldenknight

    Goldenknight Platinum

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    Juniper, but i believe others as well
     
    sparkydog likes this.
  7. Wheels

    Wheels Gold
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    I'm sitting here trying to digest this..... there's now a fee on top of the drink cost and I suppose some sales tax, for a beverage you buy? If true, I believe this calls for a WTF comment. I haven't purchased a drink, perhaps ever, but this strikes me as insane. What next, a fee for the chair you sit in? Some of these folks in mgmt who make these decisions, regardless of who they are or work for, should be shot.
     
    jay631 likes this.
  8. HighLimitorBust

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    Vital Vegas tweeted yesterday that MGM might start not providing housekeeping every day. Supposedly, someone in housekeeping said they would charge for it if you requested two days in a row, but concierge said that was untrue.

    It's getting to absurd proportions, but with so much convention business right now, plus the Raiders coming in, the casinos feel like they can get away with it. I went to Skyfall at the Delano last month, and they now have $200 F&B minimums for their tables- total cluster, as there is a venue fee and taxes on top of that.
     
  9. 44inarow

    44inarow Cool Story Bro
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    I somewhat doubt this, just due to the push in Vegas to make sure that rooms are checked regularly in the aftermath of 1 October. It's cheaper to send housekeeping up than it is to send uniformed security up.

    That said, this could truly be a "customer demand" thing (which they always point to, but in this instance might not be BS). A lot of people don't even get daily housekeeping to begin with. I know I almost always decline on short stays; if I'm at a hotel for 2 nights, I don't need to have someone clean the room when it's mostly just a question of making the bed.
     
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  10. HighLimitorBust

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    Yeah I think what Marriott does is smart- give people the option to decline it or not. I'm sure they aren't giving us 500 points without it being a benefit for them, but it's a nice win/win. I like having housekeeping every day, as that truly does make me feel like I'm on a vacation and not in reality, where I have to pick up after myself, but I know plenty of people who would prefer to not have anyone coming into their room.
     
  11. NickPappageorgio

    NickPappageorgio ¿Quién vigila a los vigilantes?
    VIP Pledge Member Founding Fanatic 2018 March Madness Winner

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    At some point, MGM management has to understand that they will hit bottom and customer's will start to notice and stay away.

    My guess is that they do not realize this until it's too late.

    Also, my favorite part of this is that they say it funds "the things that make the casino run, like gaming infrastructure, etc"

    Ummmm....Don't your insanely high holds fund that?
     
  12. HighLimitorBust

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    Just increase the cost of the drinks if you need more money. That's what pisses me off the most- their trying to obfuscate everything with resort fees, venue fees, processing fees, etc. At least you know the resort fees when you book, rather than a venue fee that (I'm guessing it isn't disclosed on the menu) you don't.
     
    44inarow likes this.
  13. Elf70

    Elf70 Palladium
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    I was at Dellas at Mandalay Bay a few weeks ago and was charged 75 cents for water. I couldn’t believe it. I complained and the waitress said the charge was on the menu. I didn’t see it. She removed the charge but the whole thing really pissed me off. Next will be a silverware usage fee, then a charge for a napkin. Ridiculous.
     
  14. NickPappageorgio

    NickPappageorgio ¿Quién vigila a los vigilantes?
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    I'm waiting for the $0.10 "pressing the slot button" fee to fund slot maintenance. It's the next logical step.
     
  15. Goldenknight

    Goldenknight Platinum

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    That fee's already built in :sweatsmile:
     
  16. sparkydog

    sparkydog Palladium
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    Maybe I'm the only one here but if I saw a service fee on my bill I would have thought it was up front tip for the server/ service and tipped less than the usual 20 or 22%.
     
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