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Mlife Gaming Offer / Room Comps Gone!

Discussion in 'Comps - General Comp Discussion' started by emmahezza, Jan 12, 2019.

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  1. emmahezza

    emmahezza Member

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    Hello :) Hoping someone might be able to help!

    Me and my husband have a linked Mlife account, We made two trips last year, first was in April. When we returned we received a comp which we took in October for 4 nights Delano, $100 FP and $100 FB Credit and no resort fees .

    When we returned in October we had the same offer available to book, but we didn't as wasn't sure of our plans this year. Anyway, finally decided to book at the end of last year but the offer has gone ( since Nov ) and has not returned! Not had ANY room comp offers since which is now over 2 months.

    Between us, over the two trips we coined In nearly $30,000 across our two trips, with heavy play across 6 days in April and 5 days in October.

    Has anyone had similar experience and will these offers come back!? :( - We have a 4 night room comp with a number of properties with TR but really hoping to get our stay at the delano. I did call and the lady said she doesn't know if they will return.

    Thanks!
     
  2. Wiscolovesvegas

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    D
    o you have a host? If so, they may be able to help. It’s super goofy because we haven’t stayed with a mgm property in over a year and they sent a 4 night comp to any of their properties including Delano with 50 in FB and 50 in free play that is good through June. I would think you’d get something soon. A lot of times we just play on my Jinny’s card to ensure we keep getting offers. But I still think you both ran enough through for something. Hope it works out for you. !
     
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  3. emmahezza

    emmahezza Member

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    Hey not got a host, I don't think we would qualify for one? Where do you tend to stay now? Yeah i think we may look to change where we play if nothing comes through as we have always dedicated our spend with MGM for the comps but from even the smallest play at Ceaers we are getting four nights comp continuously! Thanks
     
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  4. Wiscolovesvegas

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    We’ve stayed at Venetian the last 5 years but are switching to Cosmo in May. I’d go where they give you offers :) never underestimate coin in... sometimes it much more than you realize so maybe you would qualify for a host. :)
     
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  5. Wiscolovesvegas

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    Oops not may March!! Lol
     
  6. jyen

    jyen I love gamble !
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    Website suck, mine showing no offer for half year already. I just call the hotel I like to stay and ask what the offer is
     
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  7. emmahezza

    emmahezza Member

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    Yes I think we will be switching if no offers come through soon, we played at Cosmo a little last time and loved it... Maybe time to jump ship! ;)
     
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  8. emmahezza

    emmahezza Member

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    Called them in December and the lady in VIP services from Delano / Mandalay said " Sorry no comp but if you want I have some good discount rates" - Obviously I declined ...Will try calling again this month. Do you think it depends on the person you speak to or is it all automated?
     
  9. NickPappageorgio

    NickPappageorgio ¿Quién vigila a los vigilantes?
    VIP Pledge Member Founding Fanatic 2018 March Madness Winner

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    I would call them. Their website can be wonky at times. The back-end on it seems to be glitchy.
     
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  10. jyen

    jyen I love gamble !
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    I'm not sure, I've never had this issue before. They always have some offer for me even the website show nothing.

    I'm a platnium member but I don't think it makes a difference. You have play history, the offer may reduce overtime but it shouldn't stop so quickly.


    Try calling other Mlife resort, start from the lower tier to see if they offer anything.
     
  11. emmahezza

    emmahezza Member

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    So I just called them, offered us either 3 nights at Bellagio or 3 nights at Mirage, 150FP and 100RC but wouldn't waiver resort fees unfortunately - Better than nothing but still thinking it's time to switch now as offers from CET are much better even having spent much less there each trip!
     
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  12. jyen

    jyen I love gamble !
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    Cool glad it work out for you.

    With my experience, I found CET is much more lenient on the free room, but resort fee is extra as well unless you are diamond member I believe.
     
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  13. emmahezza

    emmahezza Member

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    Thanks ! Yes the offers with CET are better, more flexible and for longer and we have diamond because they matched our mlife tier! But yes no resort fees.
     
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