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New Cosmopolitan/Identity web site - Discussion

Discussion in 'Identity - Cosmopolitan of Las Vegas' started by pphold, Aug 15, 2018.

  1. fraygul

    fraygul Bingo Nerd

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    Is anybody else's reservation weird? Every time I log in I have a different free play amount or food amount and it's always 2 of the same. 2 food or 2 free play never been one of each and the amounts skip all over. I'm not concerned because I'm sure their side has it right.. but is it just my account? If not, do they know that's happening. It's entertaining me. My room is right though and it never changes.
    I also like that it rounds down to how far away my trip is. I go in 21 days but it's telling me 2 weeks so it feels better :D
     
    momnkid likes this.
  2. SIlverGolfer

    SIlverGolfer Platinum
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    Is there a app in the App Store or only via browser? I found the latter but not the former.

    Hellllp
     
  3. Chuck

    Chuck Platinum
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    No app.
     
  4. littlepiggie

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    Will slot tournies and NYE/Suberbowl be on there as well? IF they are have they already been posted and I just don't qualify?>
     
  5. Cosmo_Slot_Vice_President

    Cosmo_Slot_Vice_President Cosmopolitan VP
    Official Account Founding Fanatic

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    Special Events are coming soon (soon is a relative term here).
    The initial priority was to get standard marketing offers visible and redeemable online.

    -KS
     
  6. littlepiggie

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    Ty
     
  7. fraygul

    fraygul Bingo Nerd

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    Ok, I have to share this one, I just logged in to see what it was pretending to give me today.
    Screen.png

    If it's bidding.. can I keep this one please?? hahaha

    Hmm.. the dates are wrong on the free play and the old reservations are not mine. Wrong dates and rooms but my reservation date and room is still right. I can catch a plane though if it wants to give me this Identity play this week ;)
     
  8. SamIAm

    SamIAm Silver
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    If we have no comp "offers", will the site display "casino rate" rooms sometime in the future?
     
  9. Goldenknight

    Goldenknight Palladium

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    Book asap :tearsofjoy:
     
    Wanker751 and fraygul like this.
  10. fraygul

    fraygul Bingo Nerd

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    It's like "no whammies.. no whammies.. STOP!" hahahaha
    It's already booked, it's for my stay Sept 9th so it's just being glitchy. I wish my offers were doing that lol. Those are staying at $325. I thought the one in there was a typo maybe but the old reservations were all terrace wraparounds and I haven't stayed in one of those yet. Seems more like it's confusing me with someone else even though my name and points are right.
     
  11. DtCBob

    DtCBob Bronze

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    It has been doing the same thing for me. Sometimes the historical rooms and dates are right, sometimes they are wrong. Same with the offers attached to my current reservation. Sometimes it gets part of it right, but it always shows double whatever. It never shows the free play and F&B credit at the same time.
     
    momnkid likes this.
  12. Cosmo_Slot_Vice_President

    Cosmo_Slot_Vice_President Cosmopolitan VP
    Official Account Founding Fanatic

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    We identified at least part of the issue (related to the way we cache the site)... thanks for the feedback! Hopefully a quick fix on our end.

    -KS
     
    momnkid, fraygul and tringlomane like this.
  13. momnkid

    momnkid Palladium
    VIP Pledge Member Founding Fanatic

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    Rise again, thread, rise again!

    Happened to be on the website after I received a comp concert ticket offer and see that some of them allow you to book directly instead of having to call. Me likey! Last night of upcoming trip will be Duran Duran.
     
    Anna T., bebe, Goldenknight and 3 others like this.
  14. Pleasemum

    Pleasemum Platinum
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    Oh no...going home on the 1st of May - sorry to miss them!! Before I booked my April/May trip I had been watching Cosmo's entertainment calendar!!
     
  15. momnkid

    momnkid Palladium
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    Oh come on, we all have couches and you only need to add one night. Fly out ass early on Saturday!
     
    IrishDave, Texas Steph and Pleasemum like this.
  16. Pleasemum

    Pleasemum Platinum
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    Wish I could....staying already Friday to Friday!! Saw Duran Duran I about a year ago (maybe 2 years ago?) at Cosmo - they put on a great show - loved it!!
     
    Texas Steph and momnkid like this.
  17. momnkid

    momnkid Palladium
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    I should be embarrassed to admit that we have booked numerous tickets over the years and have never made it to Chelsea to see any of the shows. Always get caught up in the spell of the casino floor. Really hope we make this one.
     
    Texas Steph and Pleasemum like this.
  18. bayoubengal

    bayoubengal World's Worst VP Player
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    Got the email offer for tickets and within 19 minutes there were none available according to the person on the phone.
     
    momnkid likes this.
  19. Goldenknight

    Goldenknight Palladium

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    I saw the online option as well, nice upgrade!
     
    momnkid likes this.
  20. bebe

    bebe Platinum
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    2 days ago I tried to secure the Duran Duran tix for the 1st, website went all wonky, thought I missed out.
    Then I signed in to Identity today and they're under our itinerary, so I dont know if we actually have them or not
     
    Texas Steph, momnkid and claired67 like this.
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