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Update on Diamond Lounge free access

Discussion in 'Total Rewards - Caesars Entertainment' started by aprilroncincy, Jan 3, 2018.

  1. Funkhouser

    Funkhouser Regional Gambling Specialist
    VIP Pledge Member Founding Fanatic

    Messages:
    860
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    2,065
    Player's Clubs:
    CET Diamond
    If your doing 3000 points a day earned your hitting the tier bonuses and you would get to 25k in TC in 4 visits. 2500 earned TC’s in a day gets you a five thousand point bonus. If your only doing 2000 points a day and missing the big bonus (by 500 points) it makes sense to restructure your play to maximize comp return.
     
    Big Slotter/kdk likes this.
  2. Gil1957

    Gil1957 Bronze

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    Let me get this straight. Slightly confused here. In 2017, I had 34,000 points. This year, I am sitting at just over 12,000. Even if I don't make 25,000 this year, I should be eligible to go into the Diamond Lounge for the entire year based on my 2017 points. Is that correct?
     
  3. scottndindy

    scottndindy Bronze

    Messages:
    73
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    45
    Player's Clubs:
    Total Rewards Diamond, Mlife Platinum
    That is correct. You could play zero this entire year and have access the whole time.
     
  4. mikey7777

    mikey7777 Bronze

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    Player's Clubs:
    CET Diamond
    Until January 31, 2019 unless they change rules again.
     
  5. Funkhouser

    Funkhouser Regional Gambling Specialist
    VIP Pledge Member Founding Fanatic

    Messages:
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    2,065
    Player's Clubs:
    CET Diamond
    I haven't been to my local as much this year since the comp change. The lounges outside Vegas pretty much suck (except Nola and AC) . My Host finally caught up with me on property saying, Hey we have missed you here lately. I promptly told him, CET basically changed their players club program in a way that it no longer makes sense for players like me to continue to earn TR points past 25K when they took away ASSpirations level and de-valued the Diamond status benefits.

    The rehearsed response was but you still get additional benefits like Atlantis Trip at 40K and you earn rewards points, marketing offers, and bounce back.
    He didn't like it when I told him that HSI was looking shabby, their restaurants pretty much suck, and Belterra an extra 30 mins away is sending 4 times the comps for the same play I give them. To which he said he would provide my feedback to the GM.

    My local is flooded with Diamond players, but the feedback in Vegas and around my local from similar players like myself that people are unhappy with the program changes made this year. Since this is the first full year out of bankruptcy, I am guessing Mark P. Frissora is feeling the pressure to deliver higher earnings, hence the sticking it to the players club.
     
    mikey7777 and Wanker751 like this.
  6. Marquisofficial

    Founding Fanatic

    Messages:
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    Player's Clubs:
    Diamond Total Rewards
    I've heard similar stories about Vegas Lounges recently. I don't think the staff in the Diamond Lounges like the changes now either, and for the reasons that I predicted when they were initially talking about rolling out this change. Many workers have been laid off; which causes them to be extremely short staffed (They had 2 servers working the entire shift at Paris this week). One worker was laid off from Diamond lounge, but was brought back to cover someone's shift.

    They feel the bartenders may be next to take a hit. They haven't been as crowded, but as I predicted their tips stopped coming in as frequently as well. Many bartenders have complained that the high level Diamond and 7 Stars don't tip, because they don't feel they have to since they are high limit. Although it is not all it is some.

    This all seems like a ploy from Caesar's to bounce back from their financial difficulties by trimming small pieces of programs that ultimately won't affect their bottom line.
     
  7. Funkhouser

    Funkhouser Regional Gambling Specialist
    VIP Pledge Member Founding Fanatic

    Messages:
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    Player's Clubs:
    CET Diamond
    I'm glad they raised the level to enter the lounge for free, it had gotten wayyyy to crowded in Vegas. When high level diamonds and 7 stars can't get into the lounges because they are at capacity because of the 15k point and player match free loaders are showing up for their nightly dinner that's a problem. My issue is that they created this mess with the program changes to begin with, because they wanted more players putting higher daily spend in. That caused a spike in Diamond players across the country and impacted their comp spend. Rather than raising the level or adding another tier between Diamond and Seven Star, they cut benefits.
     
    MissL7777 likes this.
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