Freeplay from MGM Corp Offers Now Auto Loads

Discussion in 'M life - MGM' started by CherriesJubilee, Apr 10, 2023.

  1. CherriesJubilee

    Messages:
    766
    Likes Received:
    2,239
    Player's Clubs:
    Identity: Platinum
    MGM Rewards: Platinum
    No more standing in line. This just started with my April offer. The fine IT department at MGM has finally implemented something that many have wanted for years...

    FREEPLAY will be automatically loaded onto your MGM Rewards account upon check-in on the first trip booked under any promotion, may only be redeemed on such first trip booked, is valid for thirty (30) days from the date of being automatically loaded, and is only available once per offer across all MGM Rewards destinations in Las Vegas.

    I can confirm the auto load worked with my trip at NYNY last weekend. The only question is, what took so long to implement this automation? This will save tens, if not hundreds, of thousands of pointless and unnecessary customer service interactions.

    Bonus Freeplay and birthday Freeplay still has to be redeemed at the desk.
     
  2. Grid!

    Grid! Platinum

    Messages:
    1,324
    Likes Received:
    3,409
    Player's Clubs:
    Mlife: Platinum. Borgata: Black Label. Total Rewards: Diamond.
    Its still annoying, that you have to go through with check-in, as they still need that room number before giving you your free play. And with check-in being 3PM in Vegas, it still slows you down.

    You have to either hope they assign you a room (if one is not ready early/on time) or, play the fake room number game with the desk agent. That is where they give you a phantom room #, so you can use your free play while they wait for an actual room to come online.

    They should just automatically upload your free play at like 10AM the day of check in. And avoid all of the other games. You cant cancel your reservation the same day it starts anyway. And if they are worried someone would use that free play, and not take the room they booked. They should be more worried about taking a room out of inventory, for people that booked just to get free play, and would then just check out.

    I like starting my stay with Free Play. Its the one time I know I'll be ahead there. If my room isnt ready, I still want to drop my bags at the bell desk, and go gamble to kill time until it is.
     
    Princess191 and tringlomane like this.
  3. jenblase

    jenblase Platinum
    Founding Fanatic

    Messages:
    1,684
    Likes Received:
    7,986
    Player's Clubs:
    CET - Diamond
    MLife - Gold
    Identity - Gold
    I don’t think you need to check in first. Or maybe they just recently changed that. When I got to NoMad Saturday I didn’t attempt to check in, we went directly to the VP bar and my $125 was loaded.


    Sent from my iPhone using Tapatalk
     
    #3 jenblase, Apr 10, 2023
    Last edited: Apr 10, 2023
  4. CherriesJubilee

    Messages:
    766
    Likes Received:
    2,239
    Player's Clubs:
    Identity: Platinum
    MGM Rewards: Platinum
    I use the MGM Resorts iPhone app to check in before I leave for the airport to fly to Vegas. That way I can completely skip the front desk. iPhone serves as my room key. As soon as I added my credit card number in the app to check in (approx 12pm PST), the Freeplay was loaded. They didn't assign me a room number for another couple hours.
     
  5. Grid!

    Grid! Platinum

    Messages:
    1,324
    Likes Received:
    3,409
    Player's Clubs:
    Mlife: Platinum. Borgata: Black Label. Total Rewards: Diamond.
    I haven't stayed with MGM since last August. But they needed my room number at the players club desk, to load the free play. The same as they always have in the past. From their offer posted above "upon check-in".

    If you dont need to check in, that would be awesome and speed everything up!
     
    jenblase and tringlomane like this.
  6. BenCurly

    BenCurly Bronze

    Messages:
    66
    Likes Received:
    96
    Player's Clubs:
    MGM Gold
    Does this make include the nominal $25.00 Konami FP as well?
     
  7. Goldenknight

    Goldenknight Palladium

    Messages:
    3,972
    Likes Received:
    10,950
    This is only for Freeplay attached to an MGM room offer.
     
    BenCurly likes this.
Loading...

Share This Page

  • About Us

    Vegas Fanatics was created from the vision of two Vegas enthusiasts to form a Vegas focused message board where we can feature what we believe are the most valued benefits of forum membership!


    Our mission is to connect Vegas lovers to relevant information such as trip reports, gambling information, reviews, and other experiences in a socially engaging way!


    © Chic Monkey Media, Inc. 2016-2018